The FAQ application allows users to quickly and easily record frequent questions and their respective answers. Questions can be categorized using a customizable category list.
The FAQ application also comes with a built in portal that allows external users to view FAQs by category. Only FAQs in the "External" Status will be displayed in the portal. This functionality allows users to create an FAQ and save it as a "Draft" if they need more time to work on it or simply save it as an "internal" FAQ, which is viewable to system users only.
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10/22/2016 04:40 AM
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